American Home Shield Headquarters & Corporate Office

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• i need a manger or supervisor to contact me right away. your company is rude and abusive and i need help with some of the work done to my home . the work that was done has been horrible to say the least and i need a manger to step in, I have never had such shotty work done in my home I need to talk to the owner and the employees there will not let me speak to a manger .

• I need a manager and or supervisor that can help resolve my problem. This has been going on since 5/23/23. I am beyond frustrated and am getting no where with the representatives and they are rude and abrupt

• A flood in our guest bedroom prompted us to put in an online service request late on Oct. 31, '23 AHS dispatched the work order and a plumbing company called, we gave them all the details to where they determined it was likely a slab leak. They stated they would send someone with the leak detection device on Nov. 1st. The plumber arrived without equipment. Rescheduled for next day. That plumber believed he located the leak and was said he would report his findings to AHS and supply us with a write-up or report that we needed for our homeowner's insurance for the damage the leak caused. Today is Nov. 15, we have been without hot water, going to our gym to take a shower every night, heating hot water on the stove to wash our dishes. We tried calling the plumbing company more than 5 times, left 3 messages requesting a call back. No answer no matter what time of the day we called, no return call. We began calling AHS on Oct. 8th, each time being put off, told to wait, cut off a few times, told the field agent was contacting the plumber, pretty much anything to push us off. We have been waiting for 13 days to tell us when work can begin or to just give us a report. We are completely in limbo. This is horrible service by the plumber and shame on AHS for not sending another company out to service us when the one they did send is failing in every way.

• I CALLED AND CANCELLED THE CONTRACT ON SEPTEMBER 18TH 2023. I DONT KNOW WHAT THE DAMN PERSON PUT IN THE FILE, BUT THE CONTRACT WAS NOT CANCELLED. NOW IVE GOT YOU PEOPLE GOING TO MY CC COMPANY. I KEEP GETTING IM SORRY FOR YOUR LOSS BUT PAY THIS MONEY. I CANNOT AFFORD THIS SINCE MY BOYFRIEND DIED SEPT 20. I DO NOT HAVE THE INCOME TO PAY THIS AFTER SEPTEMBER WHEN HE DIED. PLEASE DOP SOMETHING ABOUT THIS, I
  CANT HANDLE THIS.