Aspen Dental Headquarters & Corporate Office

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• I want a refund for dentures from you. I have suffered through so much inadequate practices from this company. I am still wearing a temporary denture , after months of incompetence. Furthermore, I have left numerous messages for Tim, manager of the Daphne, Alabama office, who insisted that I only had to speak to him, and everything would be handled. I have been going through this for months, and I am through with you. I want my money back so I can see a real dentist. Do not make me have to ask twice, or I will find a lawyer, and most likely, file class action suit. I am tired of being ignored.

  • I’m in the same boat. The surgeon broke my lower jaw in two places and the nerve in my lower jaw was damaged and I can’t feel the right side. I had another surgeon look at it from Aspen and she said I didn’t pay to have the bones trimmed and smoothed. I DID! She then said she would preform the needed surgery. Numerous calls were made and return calls were never made. All the way to the director.
    I had it done after she lied and said she didn’t tell me the other surgeon screwed me up. Now three weeks post surgery I have made several calls and left messages. Now there is confusion what office I need to go to. Do I go to the office with more caring employees or do I return to the one where people are rude, makes it sound like this is all my fault… I should have called in or stopped. I’ve been embarrassed to even go out of my house for months. Also, who wants to go to a dental office where they have signs posted asking people to not spit on the floor or clip their fingernails. I wanted to vomit.

  • Did you ever get your refund?

• Which dental office did you go to? As I have went to an Aspen Dental Office in Battle Creek and it's been quite a negative experience going into 15 months later and still not a proper denture to wear. Am told that in 2 more visits I'll have proper dentures to wear. However I have lost faith in their ability to produce a denture I'll ever be able to wear. Not to mention the cost i endured, for which I had to save to afford to begin with. I'm thinking if my dentures are not made properly in the next 2 visits I'll be considering legal action as well.

• I recently went to your Midland MI office for a TOOTH EXTRACTION ONLY. I left with said tooth still intact and a bill to a credit card company for almost $1000! I am contacting the Better Business Bureau to discuss action against your company. I only wanted a tooth extracted and instead was told and duped into signing papers that some fast talking woman that you employ talked me into against my better judgement. Furthermore, I was told, and I repeat, " I think you need to use an electronic toothbrush. I am sending you hone with one." I was charged $125.00 for this toothbrush without being told that I would be. I will be contacting your manager at this office as well as the Care Credit company that she MADE ME UNWILLINGLY sign up for very soon to have a refund of this charge for things I have not agreed to reversed. If it is not, I shall contact my lawyer and gave it reversed and your company tarnished for the rest of the Midland MI community. I would like this done immediately!

• This company has become the laughing stock of the dentistry world. I was a client in the original Syracuse NY area and everything was pretty good. I moved away from the area and kept Aspen Dental as my dentist. What a mistake!!!!!! Not only do they cancel appointments on you or change times after you already confirm the time and date, they screw up procedures so you have to keep coming back. That's what everyone wants? Right? 4 attempts at a crown, on the same tooth! Then there's the billing Department. Good Lord!!! never put new insurance in properly so they billed me several times on the same procedure, then it took going in twice with bank statements to prove I had paid them and now I'm trapped. Going in for the 5th time on this one crown.

• This office is dirty it smells bathroom blood and not Ben cleaned the service they are ok but lack of people work. Appointments no dr available never called to arise the customer. The service I had done is causing me headaches. My mouth is still sore after 2months.

• I'm furious!! I waited 2 months to have a broken filling fixed. On the day of my appointment, the dentist in the st. Clair Pennsylvania office decided to fill 2 cavities that i didn't even know i had and leave the exposed tooth to fill until the end of March! STUPIDITY!!... I'M BEYOND ANGRY!!!

• They convinced me to apply for the credit card to pay for my $1700 deep cleaning. I haven't had any dental work done, decided to cancel with them and never used the credit card. Now, I'm being billed for a service and credit card I never used

  • They tried the same thing with us told us we had peritonitis and had to have deep cleaning I told him I wasn't doing no such thing I was going for a second opinion we got our second opinion yesterday me or my husband does not have that and does not need deep cleaning. If you could get a bunch of people together and contact me I can talk to my attorney and she will file a class action lawsuit against them. We need to stop them they charged a friend of mine $7,000 just to pull out wisdom teeth. This was a friend that doesn't understand stuff most of his family's autistic. Someone needs to stop them there was a post made by a dentist that work for them for 7 years and on two of their practices and he says they are out to get money off of everybody they can and they don't care about the patients

    • I would like to join your lawsuit against Aspen dental I had all my teeth pulled and my I'm still wearing my temporary dentures and it looks like I'm chewing tobacco on my bottom denture they still haven't gotten my dentures right if I could help with your lawsuit please contact me Ray balcom at 334-201-5580 Dothan Alabama 36301

      • I'm in the same boat they pulled my teeth even scraped bone .I'm still in my temporary top can't wear the bottom never could. Now they say not enough bone for teeth to stay in an now ill need implants to get denture to stay in that are wrong to begin with.

• I faill to understand how Aspen Dental can accept my insurance when I called to make an appointment, do complete set of x-ray's under my present insurance, yet afterwards they aren't "in network"? This boggles my mind. If you aren't "in network" then how do you expect to bill for x-ray's and get paid?

• This place SHOULD NOT BE IN BUSINESS. I went to the office at Jericho Turnpike, Commack Long Island New York.
  If my dogs had a problem with their teeth I would not go there. This place is all about getting your money and NOT providing proper dental care.
  Beware stay away do not go there.

• I went to Aspen dental in Elyria, OH. They made my temporary dentures which were not made right. Dentist refuses to listen to me or remake them, he said they can be relined. Problem is the bite is wrong and it's so curved it doesn't fit my mouth. I can't even bite down on them. Tried filing them down some and he won't do it anymore which it needs to be done because if he files too much they won't fit right. I understand that but it still can be filed down some more so it doesn't go into my gums. If I was the dentist I would be embarrassed to even try to put them in a patients mouth. They look horrible and such a bad job in making them.