Discovery Cove
Discovery Cove is a theme park owned and operated by SeaWorld Parks & Entertainment and located in Orlando, Florida. It is the sister park of SeaWorld Orlando and Aquatica Orlando. Visitors to the park can interact with a range of marine animals including bottlenose dolphins
Entertainment
+1 407-513-4600
(407) 226-5011
6000 Discovery Cove Way, Orlando,
FL 32821, United States
GuestRelations@DiscoveryCove.com
This website is built to provide the most important contact information about the Corporate Offices & Headquarters including Discovery Cove Address, Corporate Number and more.
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We had an issue with the menu and I sent an email and I have to say that I am disappointed at the response I received. I will attached the email for you to read...It displays in reverse order.
Must read from bottom of top below.
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We did mention it to the server & were told the only thing we could get was what was listed on the menu.
At no point did anyone suggest or recommend that we could speak with a supervisor or we would have.
Diana
On Mon, Nov 14, 2022 at 10:56 AM DCO-Guest Relations wrote:
Dear Diana,
Thank you for contacting Discovery Cove.
I am so sorry that you did not care for the menu offerings that we provided during your visit. It appears that you did not speak with a supervisor regarding your requests for different food. Had you done this, they could have helped you.
Thank you for letting know about your day and for future visits, please speak with a supervisor if you need assistance.
Sincerely,
Louise
Guest Correspondence
Discovery Cove Orlando
Arrivals
6000 Discovery Cove Way
Orlando, FL 32821
: 407-370-1427
dco-guestrelations@DiscoveryCove.com
From: dianafury@gmail.com
Sent: Monday, November 14, 2022 8:55 AM
To: DCO-Guest Relations
Subject: Discovery Cove - Food & Dining
Name: Diana Forman
Address: 12453 GULLIVER RD
SPRING HILL, FL 34609
USA
Email: dianafury@gmail.com
Phone: 13525847076
Order Number:
Message: My family and I were at Discovery Cove yesterday (11/13/2022). We were advised upon entering that the main restaurant was being renovated and it was currently " sit down & order " style. We were fine with that, but we checked the menu before we arrived since one member in our party is autistic and a picky eater. Once we sat down to order, we noticed that the menu did not reflect the menu online , it was cut in half as far as options go. There was NO KIDS MENU ( no hotdogs,fries,mac & cheese,no meatballs, no choc chip cookies, no carrot cake etc). This made out day very difficult, had we known in advance we could have planned accordingly and brought snacks or rescheduled out visit.